At Moda Ensemble, we are dedicated to providing a seamless shopping experience from the moment you place your order until your stylish neckwear sets arrive at your doorstep. Our shipping policy is designed to ensure that you receive your items promptly and efficiently.

Shipping Rates and Free Shipping

We offer competitive shipping rates and strive to provide value to our customers. Here’s how our shipping policy works:

• Free Shipping: Enjoy free shipping on all orders over $59.99. It’s our way of saying thank you for choosing Moda Ensemble and making your shopping experience even more delightful.
• Standard Shipping Fee: For orders below $59.99, a standard shipping fee of $9.99 will apply. We work hard to keep this fee reasonable while ensuring timely delivery.

Processing Time

Once you place your order, our team begins processing it as soon as possible. Our typical order processing time is 1-2 business days. During peak seasons or promotional periods, processing times might be slightly longer. Rest assured, we will keep you updated on your order status and estimated delivery time.

Shipping Methods and Delivery Time

We partner with reliable carriers to ensure your orders are delivered safely and on time. Depending on your location, the estimated delivery time may vary:

• Domestic Orders: Typically arrive within 3-7 business days from the date of dispatch.
• International Orders: Delivery times for international orders vary based on destination and customs processing, usually ranging from 7-21 business days.

Order Tracking

Once your order is dispatched, we will send you a confirmation email with a tracking number. This allows you to monitor the status of your shipment and estimate its arrival time. You can track your package through the carrier’s website using the tracking number provided.

Shipping Restrictions

Currently, we ship to most locations within the continental United States and select international destinations. If you encounter any issues during checkout or need assistance with shipping to a specific location, please contact us at [email protected], and we will do our best to accommodate your needs.

Lost or Damaged Packages

While we take every precaution to ensure your order arrives in perfect condition, occasionally, issues may arise. If your package is lost or damaged during transit, please reach out to us immediately at [email protected]. We will work with you to resolve the issue promptly, whether that involves a replacement or a refund.

Customer Satisfaction

Your satisfaction is our priority. If you have any questions or concerns about shipping or need assistance with your order, don’t hesitate to contact us. We’re here to help and ensure your shopping experience with Moda Ensemble is nothing short of exceptional.

Thank you for choosing Moda Ensemble. We look forward to delivering your new neckwear sets and adding a touch of elegance to your wardrobe!